This Zendfiles Service Agreement (the "Agreement") describes the terms and conditions on which Zendfiles ("we") offer services to you ("User"). By using our services, User agrees to be bound by the following terms and conditions:
- We reserve the right to disable direct linking on user accounts that are using excessive bandwidth or otherwise abusing the system.
- Pornography, nudity, sexual images and any kind offensive images or videos are prohibited. Copyrighted material are also strictly prohibited. We reserve the right to decide appropriate content and can delete images or videos at any time without User notification.
- Users must agree to comply with all laws which apply to their location, including copyright and trademark laws. Images, videos and files that violate copyrights or trademarks are not allowed. If someone has an infringement claim against you, you will be asked to remove the copyrighted file until the issue is resolved. If there is a dispute between participants on this site, Zendfiles is under no obligation to become involved.
- Zendfiles is not liable for your images, videos or files or any lost business due to the unavailability or loss of the website. We make no claims of future reliability in serving, hosting or storing your images, videos or files. Zendfiles is committed to cooperate with any and all legal authorities if an investigation should arise.
- The user renounce his right of retraction in order to obtain his premium immediately.
- The user can request a refund only when the purchase was made in cryptocurrency within 7 days from the date of the purchase of a premium subscription if the subscription has not been used (no downloaded files).
- The user should ideally make only one payment attempt and then wait for it to be processed. In the event of multiple attempts or technical failure, the account will be credited accordingly on proof.
- We reserve the right to not proceed refund if this is not technically possible.
In an effort to keep our prices competitive and provide a high quality of service, We reserve the right to limit any account abusing of our service:
- Using a dedicated server is not allowed for download purpose.
- Using a premium account to perform massive remote-upload to another host is not allowed. Warranties and fair use policy for storage:
- Storage is unlimited for our premium members. However, it is necessary to limit the cold storage (= files never downloaded) when you exceed several TB. Any abuse (example: 10TB stored and no files downloaded for weeks) caused the automatic sending of a warning e-mail inviting to justify this extreme use case. In case of no answer to this email, some not downloaded files could be deleted. - Subscriptions are cumulative and you are invited to renew it in advance as soon as possible to not take the risk of losing your files. If the premium account expires, files not downloaded for 30 days will be immediately and automatically deleted as non-premium users rules.
- Each user account must have a personal use and cannot be shared, sharing within the family circle (under the same roof only) is tolerated if no abuse is observed.
In the event of observed abuse, we reserve the right to deactivate access to the account without notice, and to restore access to it at our sole discretion.
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